60-Minute Recording of Audio Online Seminar • Originally Broadcast March 12, 2009 • $99

When faculty make the move to online teaching, they discover that some of their old nemeses follow … difficult students, in all their manifestations.

You can’t ignore them, any more than you can in a traditional classroom. But the online environment creates different opportunities and challenges for dealing with difficult students. What are those differences, and how do you adapt to them?

You'll get some answers in this audio seminar. In Managing Expectations and Handling Difficult Students Online, Dr. Susan Ko of the University of Maryland University Campus shows you how careful preparation, effective communication and appropriate intervention can help you minimize the impact of difficult students on your classroom.

In a fast-paced, fact-filled hour, you’ll discover:
• The damage difficult students can do to the learning environment.
• Where on the syllabus (and in the classroom) to communicate your expectations.
• How to write assignment instructions that clarify objectives, guidelines and grading criteria.
• The subtle differences in phrasing that can create misunderstanding – what to watch for and what to avoid.
• How to recognize warning signs of difficult students – early.
• How to defuse problems effectively.
• When to handle problems yourself, and when they should be referred to others.
• And much more.

Listen to a preview.

Invite others from your campus … at no extra cost!
The seminar CD costs just $99 … and it applies per site, not per person. That means you can open the session to a wide audience of your colleagues, without spending another penny. Project the program in a facility large enough to accommodate your group, and you can include everyone with an interest in this timely subject.

Plus … a special savings coupon for purchasers
Dr. Ko is the co-author of Teaching Online: A Practical Guide, a must-read for anyone teaching in the online environment. All who purchase the seminar CD and/or transcript will receive a seminar-exclusive savings coupon for the book!

Who will benefit from this seminar:
• Faculty
• Instructors
• Instructional designers
• Academic deans
• Administrators

The online environment may look different, but the players are the same … including the difficult ones. Learn how you can successfully meet the challenges of difficult students, and create an online experience that’s rewarding for students and faculty alike.

Featured Higher Education Presenter:

        Dr. Susan Ko

Available in CD or print transcript format. Presenter's handouts are included as a PDF on CDs and in hard copy with transcript purchases. CD orders generally ship within three to five business days following the live seminar date. Print transcripts (and CD/transcript binder sets) require additional time for publishing and processing and will be shipped approximately three weeks after the live program is held.

60-Minute Recording of Audio Online Seminar • Originally Broadcast March 12, 2009 • $99

Build your reference library with our CD/Transcript packages Purchase both the audio CD and print transcript of this important seminar and you'll have a resource you'll refer to again and again. Each package set includes the full print transcript of the live seminar, the presenter's handouts, and CD recording of the live program in a protective sleeve. You'll never wonder where your CD is because it's kept right with the printed materials. When you add this attractive binder set to your shelf, you have easy access to all the materials from our online seminar at your fingertips - whenever you want it. Plus, you'll save $49 over the cost of purchasing these items separately!