Managing Expectations and Handling Difficult Students Online

You Can't Ignore Difficult Students

When faculty make the move to online teaching, they discover that some of their old nemeses follow: difficult students, in all their manifestations.

You can’t ignore them, any more than you can in a traditional classroom.

But the online environment creates different opportunities and challenges for dealing with difficult students.

What are those differences, and how do you adapt to them?

Susan Ko, Ph.D., of the University of Maryland University Campus shows you how careful preparation, effective communication and appropriate intervention can help you minimize the impact of difficult students on your classroom.

In a fast-paced, fact-filled hour, you’ll discover:

The damage difficult students can do to the learning environment.
Where on the syllabus (and in the classroom) to communicate your expectations.
How to write assignment instructions that clarify objectives, guidelines and grading criteria.
The subtle differences in phrasing that can create misunderstanding – what to watch for and what to avoid.
How to recognize warning signs of difficult students – early.
How to defuse problems effectively.
When to handle problems yourself, and when they should be referred to others.

BONUS: Special Savings Coupon
Dr. Ko is the co-author of Teaching Online: A Practical Guide, a must-read for anyone teaching in the online environment. Purchase the seminar CD and/or transcript will receive an exclusive savings coupon for the book.

Who will benefit from this seminar: