Redirecting Pushy Parents: How to Build Healthy Relationships

Student affairs personnel are trained to answer questions and help solve problems, whether dealing with students or their parents.

But what if the problem is the parent?

As advocates for their college-aged students, some parents resort to pushy, demanding or downright aggressive behavior.

These so-called "helicopter parents" can be the stuff of legend around the water cooler, but they also take a toll on morale and productivity.

Brian Van Brunt, Ed.D. and Perry Francis, PhD., will help you successfully manage even the most demanding parents, from orientation through graduation.

In 90 minutes, this professional development seminar uses a blend of introductory theory and practical case studies:

•  You'll learn what drives these particular parents to act so badly
•  How parents may have been rewarded for aggressive behavior in the past
•  Why a hard-line response doesn't work

Bonus Content

We include an entire tookit of essential resources your entire team will come to rely on: 

• A practical list of do's and don'ts when working with parents who are frustrated and aggressive.
• An introduction to motivational interviewing, rationale emotative behavioral therapy (REBT), and the art of persuasion, from aggression management.
• A primer in the techniques of referral and redirection–effective ways to respond to insistent, over-involved parents.
• A list of ten best practice concepts, including a sample staff policy statement.
• A guide for addressing the top 20 parent concerns, suitable to use for training.

Every staff member who interacts with parents will benefit:

• Student affairs staff
• Orientation staff (student and professional)
• Residential life staff
• Deans and Vice Presidents of student affairs
• Admissions counselors
• Registration and financial aid staff
• Athletics coaches
• Academic tutors

TO ORDER: Redirecting Pushy Parents: How to Build Healthy Relationships
Description Price Seminar CD only $279 Seminar CD w/ Campus Access License $479 Seminar Transcript only $99 Seminar CD/Transcript Combo $378   $329	Satisfaction Guaranteed If you're not completely satisfied, return your purchase within 30 days of receipt for a full refund.