Seven Steps for Dealing with Problem Faculty
Unacceptable Faculty Behavior
At their best, college professors can be delightful colleagues.
At their worst, they can be some of the most difficult employees you will ever encounter.
It’s no wonder, then, that thousands of recently surveyed academic chairs indicated that working with difficult faculty members was the issue for which they most desired help.
Based on his 20 years of experience as an academic administrator, associate director of the Brigham Young University Faculty Center, R. Kent Crookston, Ph.D., has identified a series of effective strategies for reining in out-of-control faculty members.
Kent uses case studies to demonstrate his recommendations in this 90-minute seminar.
This seminar covers:
- How to view problem colleagues as people and not reject them
- Why listening is the key to remediation
- Developing guiding values and house rules to counter incivility
- The importance and friendliness of policy
- How to gain the trust of key colleagues and even the problem person
- Avoiding litigation headaches
- What we can learn from dog trainers
- Confronting deviant performance with confidence
- What to do if the bully is a student
- Identify a specific problem member of your faculty and identify how to apply the seven steps to alleviate the situation.
Who will benefit from this seminar?
- Academic administrators
- Department chairs
- Deans
- Unit directors
- Faculty members
Your presenter
R. Kent Crookston. Ph.D., has been a university administrator for 20 years and has served as both a department head and dean. He has held academic positions at Cornell University, the University of Minnesota, and Brigham Young University. He has been appointed Associate Director of the BYU Faculty Center where he leads a program of support for academic administrators. He has conducted research on tasks and attributes expected of department chairs and presented his findings nationally.

Recorded: 10/28/2010
Running Time: 90 minutes
Video with PowerPoint
3 WAYS TO ORDER:
- Supplemental Materials
- PowerPoint Handouts
![]() | R. Kent Crookston, Ph.D. |

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