What Can I Legally Tell People Who Call Me About My Students?
When you receive a request for information about one of your students:
Will you know how to respond to the request properly under the Family Education Rights and Privacy Act (FERPA) and your institution’s policies on student records and students’ rights?
Requirements for the disclosure of student information under FERPA and individual institutions are both comprehensive and complex, as they define and govern how you handle not-confidential information as well as confidential educational records.
In addition, under FERPA there are “danger zones” where individual disclosure acts could be in non-compliance depending on the circumstances.
In this Magna 20 Minute Mentor program, W. Scott Lewis, J.D., past-president of the Association for Student Conduct Administration (ASCA) outlines the questions that you must ask before responding to inquiries about your students.
During this information filled 20 minute professional development program on CD, you will learn:
- The six questions you should ask in responding to a request for information about a student.
- FERPA basics, definitions, key concepts and exceptions.
- FERPA “danger zones” for you, other faculty and staff.
The program also includes supplemental materials including:
- Sample syllabus statements
- Links to more information
- Information on student records and rights
- Two scripts that show sample conversations with parents and other faculty members.
Learning outcomes
At the conclusion of this program, you will understand the:
- Key questions you need to ask before you provide any information or answer any questions about an individual student.
- Kinds of information you might be asked to provide.
- Types of confidential educational records that are subject to federal legal protection under FERPA.
The product qualifies for use with Magna Credits. Learn how you can save on this and future purchases by using Magna Credits.

Meet Your Mentor:
![]() | W. Scott Lewis, J.D. |
- PDF Transcript
- Supplemental Materials
- PowerPoint Handouts






