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July, 2009

I Think I’ll Call My Department
By Doyle D. Carter, EdD

Who do students, faculty, and alumni call when they need something from the university? If Suzie needs an official copy of her transcript, that’s easy; she calls the registrar. If Sammy wants tickets to the football game, he calls the ticket office, of course. But what if Janie needs to know how to apply for graduate school or Johnny wants to collaborate with the university on a community project? Who do they call then? For these questions and thousands more like them, many, even most, will contact someone in an academic department, probably the department of their major.

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