Trustees and governing board members are more likely now to ask questions about institutional information technology than they were even a few years ago. Some of the motivation for their interest is in response to problems in recent years. The year 2000 did more than anything else to raise the visibility of IT for the public in general, including trustees. More recently, virus outbreaks, security lapses, and hurricane disasters have kept awareness of IT high, at least regarding its vulnerabilities. The rise of consumer-level digital technology has brought technology into almost everyone’s life, but this does not necessarily connect in the public view with the rest of information technology.