How can we cope with the complications that arise when one of our IT staff has close ties to one vendor among several we are considering for a new application? Does anyone have suggestions on good ways to make use of the limited amount of time the it group gets during orientation for new faculty? How much do we need to worry about the increaingly number of WiFi-capable devices people bring to campus? What are some effective ways to continue the training that we give our student workers at teh start of the new academic year?