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April, 2008
Pathways to Innovation: Administrative Technology
By Thomas Warger
The first automations of administrative work often matched innovative staff in financial offices or student records with programmers able to work in almost one-to-one relationships. In this way, early developments in administrative technology tended to follow established workflows and to incorporate the wishes of technically inclined staff. Computer user groups shared code, but nearly everyone presumed that every institution and office would have its own characteristic software.
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