In the new book My Freshman Year: What a Professor Learned by Becoming a Student, an anthropology professor in her 50s describes her experience living undercover as a nontraditional first-year student in one of her institution’s residence halls. She undertook the two-semester project to learn firsthand what students really think. But high-level administrators usually don’t have that kind of time. So how do they stay tapped in to what students are thinking? Four college presidents recently described to National On-Campus Report their strategies for getting candid comments about their institutions.