Many campuses are now in the process of reviewing their crisis management plans and resources. In my experience, there are two key components to every plan that are easy to overlook: flexibility and training. These elements are critical when a campus finds itself in a crisis. I experienced such a situation in 1999 as the associate vice president for student affairs at Texas A&M University, when a 55-foot stack of logs collapsed, killing 12 people and injuring 28. It became known as the “Bonfire Tragedy.”