Group work can be a hassle for students, particularly in the online classroom, but the learning opportunities it provides makes it a popular technique among instructors. To understand how adult learners work in groups in online courses and to develop ways to make group work more enjoyable and productive, Kathleen Ingram, assistant professor in the University of South Alabama’s instructional design and development program, surveyed and interviewed students in her online graduate-level needs assessment course. She found that the groups took very different approaches based on their schedules and preferences.