There are common but inevitable frustrations for online learners. The tools have a learning curve, and updated versions and new tools require additional efforts. Waiting for communication (responses to a question, work from another learner on a collaborative project, feedback on an assignment, etc.) is often frustrating. Because the online learning experience is by its nature frustrating, we should try to take as much unnecessary frustration as possible out of the experience, because too much frustration leads to reduced satisfaction and learning; angry and frustrated learners; and attrition.