Does It Pay to Plan? - What We Learned about Strategic Planning in a Big Ten University

As one who has facilitated scores of planning events for schools and colleges, departments, and units on campus, I saw A Study of Strategic Planning on the UW-Madison Campus as potentially very useful but also risky. I and my fellow consultants in the Office of Quality Improvement know that planning can bring a college or department or office together by focusing on a limited number of important aims. But leaders have a lot of things going on. 

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