Seven Steps for Dealing with Problem Faculty (The top concern of America’s academic chairs)
In a 2009 survey of America’s academic chairs almost 3,000 participants identified “dealing with problem faculty” as their greatest concern (Crookston, p. 13). The title of this article is not “seven easy steps for dealing with problem faculty.” The task was number one for a reason; rehabilitation is difficult and in rare cases may not be possible. Whether your problem person is a low achiever, a passive aggressive, a prima donna, a bully, or an exasperating jerk—you’ll probably spend far more time dealing with him or her than you want. One challenge is that problem faculty members are seldom self-made deviants; usually they are the product of ongoing department-wide neglect. From my experience as a department head and dean plus my research into the literature on leadership and chairing, I have identified seven steps that can help.