Motivational Interviewing: A Communication Strategy for Addressing Faculty Performance Issues

Conversations with faculty members about their performance can be stressful for the academic leader and the individual faculty member, particularly if there are significant performance issues to address. While it may be tempting to be prescriptive and tell the faculty members what they need to do to improve, itís best for the faculty members to target areas of improvement on their own (with some guidance from the academic leader). Debra Murray, Psychology Department chair at Viterbo University, and Glena Temple, dean of letters and science at Viterbo, recommend a technique called motivational interviewing in order to help faculty identify areas for improvement and buy in to an improvement plan.

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