Perception Is Everything: Why Delivery Modality May Not Matter in Student Satisfaction

Distance Education Report

Chuck Dziuban, director of the Research Initiative for Teaching Effectiveness at the University of Central Florida (UCF), tells of viewing a description of a professor on the popular website RateMyProfessors.com. “This guy’s so boring my pillow needs a pillow,” the student wrote, in a comment that is highly quotable, appearing in numerous professor evaluations across numerous institutions on the site. And while this comment is entertaining, student satisfaction is a critical indicator of quality in education.

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