Understanding the Online Learning Experience

Online Classroom

Barbara Zuck, assistant professor of business at Montana State University–Northern, was teaching a 100-level online course in business leadership and wanted to understand her students’ experiences in the course. So at the end of the course she asked students three open-ended questions:

What are the two greatest difficulties you had taking this course in an online environment? What three things surprised you most by taking this course in an online learning environment? What three things would you change about this course, assuming it were also taught in an online learning environment?

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