Use Focus Groups to Understand the LGBTQ Experience

Written by: Therese Kattner

When Michael Shutt began as assistant dean for Campus Life and director of the Office of Lesbian, Gay, Bisexual, and Transgender (LGBT) Life at Emory University in 2008, he did not see many engaged and “out” transgendered students, queer students of color, or queer students of faith on campus. To better understand the experiences of these populations, he decided to engage these students in an intentional way through a series of focus groups. In an interview with Recruitment and Retention in Higher Education, Shutt talked about this process, the findings, and subsequent program improvements.

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This article appeared in the February 1, 2012 issue of Recruitment & Retention.

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