20 Minute Programs
How Can I Better Manage Difficult Conversations with Faculty?

How Can I Better Manage Difficult Conversations with Faculty?

Is there a conversation you should have with a faculty member that you’re putting off because you’re afraid of how she or he will react? A technique called motivational interviewing is the key and you’ll learn how it could help you do a better job of navigating the rough spots of academic life in this program.

Take the Sting Out of Difficult Conversations

They are the kinds of conversations no one enjoys, but when you’re an academic leader, they’re part of your job.

You know how challenging these encounters can be if you’ve ever had to:

  • Give a faculty member a critical performance review
  • Identify problematic behavior in a faculty member
  • Remind faculty members to engage in more service activities
  • Give a negative response to a proposed project or funding request

But there is a better way. In How Can I Better Manage Difficult Conversations with Faculty?, a Magna 20-Minute Mentor with Dr. Richard Ogle, you’ll learn an approach to help you take the sting out of potentially problematic faculty interactions.

A technique called motivational interviewing is the key, and in less time than you might spend talking down a frustrated colleague, you’ll learn how it could help you do a better job of navigating the rough spots of academic life.

Ogle, professor and chair of the Department of Psychology at the University of North Carolina Wilmington, draws on his expertise as a clinical psychologist to show you a collaborative approach to facilitating change.

Although it’s often challenging to stay focused during difficult conversations, motivational interviewing can give you the framework you need to stay on track.

Ogle will provide a brief overview of motivational interviewing and then demonstrate these techniques in action. You’ll learn:

  • Three key concepts for dealing with difficult conversations
  • Three key characteristics of a collaborative approach to facilitating change
  • Four tools to help you structure difficult conversations

Difficult conversations can come up in any work environment, and colleges and universities are no exception. As an academic leader, you owe it to yourself and your colleagues to learn how to manage challenging situations.

Product Code: OM14AA

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