How Should I Coach an Underperforming Colleague?
In higher education, supervisors are also colleagues, which makes dealing with faculty who aren’t meeting expectations particularly challenging. Get guidance on handling poor performance. You’ll learn how to understand what causes poor performance and concentrate your energy where you can do some good.
In the corporate world, there are bosses and direct reports.
In higher education, supervisors are also colleagues, which makes dealing with faculty and staff who aren’t meeting expectations particularly challenging.
Get some expert guidance on handling these sticky situations with How Should I Coach an Underperforming Colleague?, a Magna 20-Minute Mentor with Robert Cipriano, Ed.D., and Jeffrey Buller, Ph.D.
You’ll learn how to understand what causes poor performance and concentrate your energy where you can do some good.
Drawing on their extensive experience, Cipriano, a widely published author and chair of the Department of Recreation and Leisure Studies, Southern Connecticut State University, and Buller, an international consultant on effective higher education and dean of the Harriet L. Wilkes Honors College of Florida Atlantic University, will show you how to coach your colleagues.
You’ll learn a step-by-step method for coaching and get field-tested tips galore, plus a conceptual approach you can adapt to your specific situation. Cipriano and Buller will get you thinking about:
- Whether a colleague’s poor performance could be a symptom of a larger problem
- How listening more and speaking less can help you help your colleague
- What “credential blindness” could be covering up
It may be tempting to look the other way when colleagues aren’t doing their jobs, but such problems rarely go away on their own. They need to be addressed before your colleague’s disconnection results in serious harm to the individual, your program, or both.
If to err is human, it follows that admitting your mistakes is to be mature, and helping someone move beyond their missteps is to be the real grown-up in the room.
Learn how you can be that person with How Should I Coach an Underperforming Colleague? You’ll be doing a great service for your colleagues, your program, and your students.
Poor job performance in higher education can be due to a wide range of factors, but sabotage is rare, so even your most disaffected colleague should respond to a genuine offer of support.
This Magna 20 Minute Mentor is full of information you can use to help colleagues turn their lives around. You’ll learn:
- How to tell the difference between process problems and people problems, and how to distinguish the solutions they require
- The eight most common reasons for making mistakes
- The five rules for effective coaching
- The seven things you need to do to keep criticism constructive
Cipriano and Buller will walk you through the coaching process, from goal setting to wrap-up, and share common scenarios so you can see how to start coaching on your own. Sample documents, checklists, recommended resources, and guidelines will help you implement your new knowledge.
After participating in this program you’ll be able to:
- Distinguish between the performance issues you can and cannot improve
- Analyze the root causes of poor performance accurately
- Address those causes effectively
Perhaps the only thing more difficult than dealing with colleagues who aren’t pulling their weight is finding the time to address all the problems they cause. Like all Magna 20-Minute Mentors, How Should I Coach an Underperforming Colleague? is made by and for busy professionals, so even the busiest academic administrators can find time for it.
Have you ever known poorly performing colleagues who said any of the following things?
- They failed at whatever they tried
- They wouldn’t know how to put your suggestions into practice
- They were going on the job market
Purchase this program today, and start learning effective responses to issues that really hit home!
Product Code: OM13BA
Robert Cipriano, Ed.D., is professor emeritus and former department chair at Southern Connecticut State University.
He has conducted research and written extensively on the topics of collegiality, chairs' perceptions of important factors to be considered in personnel decisions regarding faculty, and including individuals with disabilities in academe. His book, “Facilitating a Collegial Department in Higher Education: Strategies for Success,” was published by Jossey-Bass in 2011.
Jeffrey L. Buller, Ph.D., has been a department chair or dean for 31 of his 32 years in higher education. He is the dean of the Harriet L. Wilkes Honors College of Florida Atlantic University.
His most recent book, Positive Academic Leadership: How to Stop Putting Out Fires and Start making a Difference was released by Jossey-Bass in 2013.
He teaches several courses each year at the Honors College, being a collegial supporter of other programs at FAU, and advising universities both in the United States and abroad on techniques of effective administration.
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