20 Minute Programs
What Are the Communication 'Musts' in an Online Class?

What Are the Communication 'Musts' in an Online Class?

Establishing effective communication in online classes can be challenging. We show you how to use technology to create an effective online learning environment. You will learn five essential steps to enhance your online communication.

Create an Effective Online Learning Environment

Establishing effective communication in online classes can be challenging.

The 20 Minute Mentor program What Are the Communication 'Musts' in an Online Class? shows you how to use technology to create an effective online learning environment.

Presenter Jill Schiefelbein draws on her experience as an online educator, an adjunct professor at Arizona State University, and a communications consultant, as well as interviews with online students, to help you create the instructor-to-student communication students want.

This session is fast and focused, designed to provide practical and proven tips you can learn quickly and put to work right away while teaching online.

Communication 'Musts'

Schiefelbein shows you how effective communication can enhance online education if you follow these five essential steps:

  1. Use instructor introduction and course expectation videos to set students up for success
  2. Provide students an opportunity to interact out of class with online “hallway conversations”
  3. Use voice announcements to keep students up to date on class responsibilities
  4. Help students monitor their progress and offer them encouragement and support
  5. Establish genuine connection with students through mediated communication

Following through on these five “musts” will strengthen student relationships with you as an instructor, deepen online student engagement with course content, and increase their level of participation in class.

Learning goals

What Are the Communication 'Musts' in an Online Class? is perfect for instructors who are new to the online learning environment, as well as those seeking to polish their online education skills.

After this online course facilitation session, you will:

  • Understand that a lack of communication is a kind of communication
  • Realize how connecting with online students enriches their learning experience
  • Be able to strengthen your credibility with students through online communication techniques
  • Employ specific communication strategies to increase student participation and engagement

Examples and links
Handouts, checklists, and more help you put your learning into practice. Supplemental materials provide real-life examples of each of the five “musts” so you can see these rules in action. You’ll also receive links to a website for “communication musts” and links to technology to help you accomplish them.

 Product Code: PM12MA

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