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RESOURCES
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EDUCATION
Newsletters:
In This Issue Current Issue Archives
April 15, 2007
Avoiding the Mosquito Effect: Keys to Improving Support for Your Distance Education StudentsBy Jennifer Patterson Lorenzetti
Your distance learning program is thriving, you have more successful courses than ever before, and your students and faculty are enthusiastic about the opportunity to teach and study online. There is just one problem: Every semester questions and requests for support arrive in swarms. As you spend your time answering the same question multiple times, you feel you are being slowly nibbled until there is nothing left.
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