Community College Identifies Student Expectations as Key Element in Online Retention

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August 1, 2004

Community College Identifies Student Expectations as Key Element in Online Retention

By
Susan Gaide

After you’ve recruited a new online student how do you keep that student? Monroe Community College (MCC) in Rochester, New York has made significant strides in finding answers to that question, according to Marie Fetzner, assistant to the vice president, Educational Technology/Banner Project Manager at MCC.

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