Our Seminars use Adobe Connect
A live Magna Online Seminar is an online presentation, conference or workshop that is delivered entirely over the internet on your computer or mobile device using Adobe Connect.
No telephone connection is required (although we will for live programs provide an option to dial in to listen to content).
You simply connect to a private web link that is emailed to you and access the seminar.
During a live Magna Online Seminar, the presenter speaks on a topic in his or her area of expertise. Magna Online Seminars are presented on your computer in a browser window that features a slide show presentation in one panel, plus video, polls and Q&A Chat when available. It also features sound and playback controls. The seminar may be viewed on a single computer screen or be projected onto a larger screen or monitor for a group setting (ex: Conference Room).
Yes, however, you must download and install the Adobe Connect Mobile app.
No. The slides are shown as the presenter advances them during the live Magna Online Seminars. Copies of the slides are included in the printable seminar handouts. While viewing the seminar on CD or on-demand, you can skip ahead or go back to a previous slide. If the slides seem to be stuck, not advancing or out of sync with the presenter's speech during a live seminar, please refresh your browser.
The email address of the person who purchased/registered for the Magna Online Seminar is used. That person will receive an email from Magna Publications three (3) business days prior to the Magna Online Seminar.
It will include a unique link to the online seminar and a link to the presentation handouts. They will also receive an email reminder the morning of the seminar. Please be sure to enable emails coming in from Magna Publications Customer Service.
Please try to connect to the seminar at least 10 minutes before the start of the seminar to be able to troubleshoot any unexpected problems with your hardware.
An email is sent to the email address provided at registration both three days prior to the seminar and on the day of the seminar.
If you have not received these emails, please check your spam filter or junk mail folder for a message from magnapubs.com. Emails from Magna Publications may be blocked or filtered by your university or college IT policies; please check with your IT staff for assistance. If you need further assistance contact Magna Customer Service at firstname.lastname@example.org.
You may register for the seminar if you are not available to view it live. The seminar recording is available to watch on-demand starting approximately thirty minutes after the presentation concludes and is available for thirty days for on-demand viewing. The recorded version does allow you to rewind/fast forward/skip to certain portions in the recorded program. It does not offer the ability to ask questions of the presenter.
All live seminar purchasers also receive the recorded seminar on CD which includes edited video, transcript, presenter handouts, discussion guide and supplemental materials. The program CD is mailed to purchasers approximately 2-3 weeks after the live program has concluded.
A Magna Online Seminar Package registration includes one (1) connection to the live seminar. You can have as many people view or participate in the live program as you like by utilizing a projector & large screen. If you require additional connections for the live seminar (for individuals or groups in different building or at different campus locations), you can add connections for $100 per additional connection. Contact Magna Customer Service at email@example.com or call 608-246-3590 ext. 2. to make your additional connection purchase arrangements.
For live presentations, registrants are not allowed to share the link for colleagues to access the live program. Registrants are allowed to share the link for the on-demand program with faculty & staff from their institution to view the recorded program while it is available.
No, it would be a violation of the terms & conditions to make the content available to faculty & staff at a different location. Each site would need to purchase their own seminar registration to connect to the live program, or you would need to purchase an additional connection for that additional site.
No. Copyright laws prohibit the recording of our seminars. If you purchase the live seminar, you receive the CD recording of the seminar. This is mailed to purchasers 2-3 weeks after the live seminar has ended.
Yes. You are allowed to make photocopies of seminar handouts for other participants.
Yes. Transcripts are included on the seminar CD for all seminars.
You may cancel your seminar registration and receive a full refund up to seven (7) days prior to the live seminar. If you cancel your registration less than one week prior to the scheduled seminar date, you will be charged the full registration fee. Seminar cancellations must be submitted to Magna Publications Customer Service in writing to firstname.lastname@example.org.
In the event that we do run into technical difficulties before or during our program, we communicate to our audience through the seminar itself and/or via email.
Bill Me orders and institutional purchase orders are accepted for all Magna Online Seminar registrations. Please enter the purchase order number during the online shopping cart process. Purchase orders can also be emailed to email@example.com or faxed to 608-246-3597.
No, we do not offer Continuing Education Credits for any of our programs. If you would like to see CEU's offered for future programs, please include your comments in the electronic evaluation you will receive shortly after the program.
If you are having trouble joining an AdobeConnect meeting try the following:
Most audio issues are either related to your PC computer system volume and speakers, or an older version of the Adobe Flash Player.
Mac Users: There is a known issue with Adobe Connect related to various Mac audio cards.
If you hear an echo, you may have more than one browser window tab open. If you are connected twice (or more) you will hear the audio coming from multiple players on your desktop. Make sure only one room is open. If you have a 2 next to your name that means the room is open multiple times.
It is likely that your computer has the Flip4Mac Windows Media component for QuickTime installed. This interferes with the Media Player plug-in that is required to play a Magna Online Seminar.
It is best to contact your campus IT staff as this possible fix involves adjusting software settings on your MAC. To disable the Flip4Mac plug-in:
If your question is not answered here please contact customer service at firstname.lastname@example.org.