E-Management: A Survival Guide

Those of us serving as deans, directors, or chairs are experiencing a major change in one of the processes of management. Yet few of us are cognizant of the phenomenon. We all live by, supervise others through, and are supervised by e-management—the process of giving and receiving feedback, approval, directions, or any form of information exchange with faculty or higher administration using e-mail. How many of you as deans use e-mail to manage issues? How many of you as chairs or directors use e-mail to inform, direct, or otherwise engage faculty members? Most of us would answer that we use e-mail, and thus conduct e-management, on a daily basis. Yet, as pervasive as e-management is, scant attention has been given to the process as a management technique or issue.

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