Measuring Online Faculty Performance

Adjunct faculty members have become increasingly important in online education, and so has quality. South University (which has campuses in Georgia, Alabama, Florida, and South Carolina in addition to its online program) has developed a program to train, develop, and assess online faculty to be sure that each is providing the kind of services that students require. "Students are spending a lot of money for your education, so you feel guilty if you're not giving them what they need," says Laurie Fitts, faculty program director and assistant professor.

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