Seven Steps for Providing Constructive Online Discussion Feedback Successfully

We frequently discuss the importance of providing timely feedback that is specific and detailed, but we rarely provide strategies to help deliver disappointing news. Unfortunately, in an online environment constructive feedback is often misinterpreted or disregarded because the student feels a response was short, critical, or lacked the specific direction that was needed. As the director of online learning for North Hennepin Community College,

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