What We Can Learn from Students Who Leave Online Courses

There are many studies that look at how online students differ from those in face-to-face classes in terms of performance, satisfaction, engagement, and other factors. It is well known that online course completion rates tend to be lower than those for traditional classes. But relatively little is known about what unsuccessful online students have to say about their experiences and how they would improve online learning. Yet these insights can be vital for distance educators.

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