Plenary Sessions
Normalizing Failures and Finding Agency: CTL Programs for Polycrisis Times in Higher Ed
Tuesday, August 18 | 9:30 - 10:30 am
A “polycrisis” is more than just a bunch of bad things happening at the same time. A polycrisis occurs when multiple crises—such as climate change, authoritarianism, and increasing economic disparity—fundamentally intersect in ways that multiply the harms to humanity at unprecedented and overwhelming scale and scope. In addition to the global polycrisis of the 2020s, we are also in the grip of a polycrisis specific to higher education.
Outside political attacks on our institutions, public skepticism about the value of a college degree, low enrollment and financial pressures, and the acceleration of artificial intelligence are taking a toll on everyone’s ability to thrive and succeed in higher ed, including everyone working in Centers for Teaching and Learning (CTL). In this plenary session, participants will examine specific ways the higher ed polycrisis is undermining the efficacy of educational developers. The session will then introduce two frameworks for CTL programming in this era, drawing on discussions of failure and agency from Snafu Edu: Teaching and Learning When Things Go Wrong in the College Classroom (University of Oklahoma Press, 2025).
First, we can promote individual pedagogical learning, even in the most difficult teaching contexts, with support for course design and classroom practices that normalize and even celebrate failure, flops, and missteps. Second, we can help educators identify sites in their teaching context where they are able to exercise their own agency as educators and act in ways that align with their values and goals, even when outside factors constrain and limit agency. Participants will also have the opportunity to brainstorm and crowdsource a list of CTL programs that normalize failure and promote agentic teaching.
Jessamyn Neuhaus, PhD
Jessamyn Neuhaus, PhD
Jessamyn Neuhaus, PhD, is the Director of the Center for Teaching and Learning Excellence (CTLE) and Professor in the School of Education at Syracuse University. A scholar of teaching and learning, Dr. Neuhaus is the author of Geeky Pedagogy: A Guide for Intellectuals, Introverts, and Nerds Who Want to be Effective Teachers and editor of Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning, both published in the West Virginia University Press series, Teaching and Learning in Higher Education. Her most recent book, Snafu Edu: Teaching and Learning When Things Go Wrong in the College Classroom, was published in the Oklahoma University Press series, Teaching, Engaging, and Thriving in Higher Education. Neuhaus holds a PhD in history and in addition to two historical monographs, has published pedagogical, historical, and cultural studies research in numerous anthologies and journals, and is editor of Teaching History: A Journal of Methods. As a professor of history at SUNY Plattsburgh, she earned the SUNY Chancellor’s Award for Excellence in Teaching, and has over 20 years of classroom experience at a range of higher ed institutions. As an educational developer, Neuhaus supports and promotes faculty’s scholarly teaching and pedagogical reflection at every stage of their careers. As a collaborative campus leader, she prioritizes building and sustaining strong communities; recognizing, documenting, and celebrating effective teaching practices; and increasing equitable teaching and learning environments for faculty, students, and staff.