How do I access content I have purchase for on-demand viewing?

For individuals who have purchased on-demand content via the Magna web site, the purchased content is immediately available by going to the My Account page. The purchased content will be listed under On-Demand, with the access expire date noted. Click “Watch Now” next to the program title. On the content dashboard, on the My Learning tab, click the blue button next to the program title to begin or continue the program.

How long do I have access to the on-demand content I have purchased?

Access to on-demand content purchased for individual use is available for seven (7) days from the date of the purchase. The access period is NOT based on when content is first opened. Once the expire date has passed, the program will disappear from the My Account page. On-demand content can be ordered (or re-ordered) from the Magna Publications web site.

How does on-demand access work for group or institutional access?

When a customer purchases a program for institutional on-demand access, Magna Customer Service will email the purchaser registration & access instructions within 1-2 business days. The purchaser is allowed to share the registration and access instructions they receive via email with faculty & staff from the purchasing institution or organization to register and access the program while the on-demand content is available.

What is a Campus Access License?

A Campus Access License (CAL) is a file download, consisting of several files: the recorded presentation (typically in .MP4 format), and supplemental files (typically in .PDF format). Upon receiving a CAL order, Magna Customer Service will set up a secure SharePoint download site within 1-2 business days. Magna Customer Service will email the purchaser the download information and instructions. The purchaser then has thirty (30) days to download the materials to a password-protected network, server, web site, or Learning Management System (LMS).

Because CAL’s do not expire and customers are allowed to keep the contents of the program on their system for long term use, Magna does require pre-payment for all CAL purchases before download instructions will be sent. Magna does also accept an institutional purchase order for CAL’s in lieu of pre-payment. Customers would need to send purchase orders by fax, mail, or email to Magna Customer Service prior to CAL’s being set up and download instructions being sent.

How do I get a Certificate of Completion for content I have watched?

For each program, we offer a Certificate of Completion PDF. Most of the Certificate of Completion forms are editable. This means users, when they click on them, can fill out their name and date viewed and save it to share with their campus administrator as needed. For other programs, users will be required to print out the Certificate of Completion, fill it out manually, then scan & save it for reference.