Department and Program Evaluation and Assessment

Informed performance evaluation of faculty, programs, and departments— and effectively communicating evaluation findings—are critical to effective academic leadership.

Faculty Hiring and Development

Learn to hire strategically, provide development opportunities through training in pedagogy, program implementation, communication, and mentor faculty.

Strategic Planning

Confidently move from the drawing board to reality by implementing proven advice from other academic leaders including creating the plan, building institutional support, communicating to key stakeholders, and measuring success.

Institutional Culture

Use these programs to help you understand and plan for topics such as implicit bias, academic integrity, change leadership, conflict management, and collegiality within their departments or institutions.

Leadership and Personal Development

From monthly meetings to institution-wide initiatives, your leadership skills are critical to your success—and will drive the success of your faculty, staff, and students.

Compliance and Risk Management

Compliance with federal laws and regulations are the responsibility of any academic leader. Learn about these higher education policies and what you must do to comply.


Course Design

Learn to plan and structure your course and create successful student outcomes. Topics include writing learning outcomes, creating assignments, adding critical thinking and active learning opportunities, structuring a flipped class, and aligning technology with pedagogy. Educators looking to modify their courses or create new ones will find proven methods to design collaborative learning experiences, be more creative in course design, incorporate Open Educational Resource material, or employ basic Universal Design for Learning tactics to improve student success. For online educators, there are courses to help plan and create online classes, from applying instructional design principles to learning about micro lectures and the unique course management requirements of online teaching. After teaching a course for a few years, it may be necessary to redesign the course or build new courses with similar content in the spirit of continuous improvement. Understand how you can revitalize your courses by repurposing successful content, promote academic integrity with design modifications, and more.

Classroom Climate

Set the tone for successful learning. Learn proven techniques for communicating and connecting with students in a variety of classroom settings. Topics here range from simple ideas like learning students’ names to more challenging concepts such as managing difficult discussions, creating an inclusive environment for gender variant students, and including introverts in class discussion. Effective communication, perceived entitlement, the impact of social media on students’ mental health, and retaining enrollment in challenging courses are all issues that educators must consider as they establish a comfortable and inclusive classroom climate. The online classroom presents unique challenges when it comes to instructor presence, communication, and a sense of community among students. Learn techniques for enhancing minority student success and using your social presence to improve performance in the online classroom as well as how to control the climate of your online classroom in a way that creates a supportive and engaging learning environment for all.

Active and Engaged Students

Engaged students learn and retain more. Learn how to influence students and increase participation through tactics including brain-friendly techniques, advanced preparation, mentoring, communication, and gamification. Learn how to hold students’ attention and increase their motivation. For online educators, learn proven classroom-tested methods for facilitating discussions, engaging students, and managing comprehension in an asynchronous learning environment. Group projects, service learning, and interactivity are often overlooked in online instruction; learn tactics for these concepts, as well as how to improve student retention.

Teaching Strategies

The programs in this section address ideas for bringing enthusiasm and energy to the work, listening to and applying student feedback, and giving back through mentoring. Find ideas to help your students navigate from the rote learning they may have grown used to in secondary school to higher-order thinking required for lifelong success. Deep learning, growth mindset, self-directed learning, curiosity, perseverance, and critical thinking are all covered in these programs. Explore methods to encourage learning, reflection, and intellectual growth. Beyond the basics, examine the ethics of a grading policy, learn ideas for minimizing academic dishonesty, explore the factors that influence test performance, and find methods for continuous feedback assessment to impact learning. You’ll even find some ideas to help you manage stress and revitalize mid-career teaching.

Assessment, Grading, and Feedback

Teaching is measured by learning, and learning is measured through assessment. These programs address everything from test writing to rubrics to conversations about plagiarism to help you evaluate student achievement and provide meaningful feedback. For online instruction learn specific methods for providing feedback to students, tools and technology that can make your time.