Frequently Asked Questions

To reset your Magna account password, use this link. Or, go to www.magnapubs.com/profile and select “Lost your password”. Once you are logged in, go to the My Account page. The My Account link is located in the upper left corner of the Magna web site. From the My Account page you will see the subscriptions and content you (or your institution) have purchased. Click the appropriate “Go to …” option for access.

The most common issue with access is when a subscriber has not properly logged in to the Magna Publications web site. It is on the Magna web site where subscription authentication and verification occurs. If you have a subscription, or if you have registered as a member of a group subscription for your college or university, go to www.magnapubs.com/profile and log in with your email address and Magna password. Once logged in and on the My Account > My Online Access page you should see the content you have access to. Click the appropriate “Go to …” option to access the content.

You will have access to the content for as long as your subscription is active. When your online subscription expires, is cancelled, or suspended due to non-renewal or non-payment, access to all content ends.

Yes, you can renew your subscription to Academic Leader or The Teaching Professor online, but ONLY if the subscription is currently active. Once a subscription has expired, the only option to renew is by fax, mail, email, or phone. To renew online, log in to your account, and from the My Account page, select “RENEW” next to the newsletter title. Subscribers can also renew by fax, mail, email, or phone.

A Group Online subscription allows individuals from an institution or organization to access content via the Magna Publications web site. To access an institutional subscription, users must first have or create an account on the Magna web site. They also must register as a member of the institutional subscription. This is done by clicking on the unique URL that was sent to the on-campus administrator. Once a user has an account AND has successfully completed registering as a member of the group subscription, users can log in to the Magna web site to access their account. From the My Account page users will see the content they (or their institution) have purchased.

Yes, we can provide registration and usage reporting. At this time, reporting is available upon request only. To request a usage and registration report, please contact Magna Customer Service at support@magnapubs.com. Usage reporting is available going back one year from the current date.

Yes, and No. For our newsletter titles (Academic Leader and The Teaching Professor), and for the Journal of Faculty Development, we do not offer an option to access the subscription via an on-campus LMS. For the Magna Digital Library, we do offer access to the content via an on-campus LMS. It’s called Magna Campus. When an institution purchases Magna Campus, it allows the customer to access the Magna Digital Library through their on-campus LMS. Because Magna Campus requires setting up a unique “site” for each account, and because of additional steps involved with set up and support, there is a one time set up & support fee for Magna Campus. 

A Campus Access License (CAL) is an add-on option when purchasing a recorded Magna Online Seminar or 20-Minute Mentor program. With a Campus Access License, users are allowed to take the contents of the program and put the related files onto a password-protected network, server, web site, or Learning Management System for institutional use. Each program includes an .MP4 file of the presentation, along with PDF files of the program handouts, transcript, supplemental materials, and Certificate of Completion. Because the Campus Access License does not expire, purchasers are allowed to keep the contents of the program (and related materials) on their password-protected system for as long as they like or need. Please note that all Campus Access Licenses are only allowed to be viewed and shared with faculty, staff, and students from the purchasing institution. Any additional sharing, copying, or reproduction of the program & related materials is strictly prohibited.

Unless you have a Group Online subscription, or have been given specific approval by the Publisher, copying, sharing, or distributing articles or content is a violation of Magna’s terms and conditions. Institutional group online subscriptions are available by contacting Magna Sales at sales@magnapubs.com. As for individual articles, we will generally grant permission for occasional sharing. For permission to share content for a class, please contact our Publisher, David Burns, at dburns@magnapubs.com.