How Can Student and Faculty Feedback Improve Online Program Quality?

As colleges and universities continue to expand the number of online courses and programs they offer, faculty, staff, and administrators will continue to identify ways to improve the quality of those offerings. One sometimes-overlooked strategy to positively impact quality is to periodically survey online students and faculty to receive feedback on topics such as online course design, facilitation skills of instructors, how content is created and delivered, if adequate technological support is available, etc. Student and faculty feedback can be informative and can help teaching center staff, instructional designers, and instructional technologists develop professional development opportunities for future and current online instructors.

Purchase the How Can Student and Faculty Feedback Improve Online Program Quality? 20-Minute Mentor program, presented by Brian Udermann, PhD. In this 20-minute session, you’ll learn the value of surveys, how to conduct a survey and what to ask, and how to use the resulting data to improve the quality of online programming and course design.

Learning Goals

After this program, participants will be able to:

• Identify the importance of collecting and using data from your online students and faculty who teach online courses.
• Determine the questions you could be asking your online students and faculty who teach online courses to gather appropriate data to help improve the quality of online programming.
• Describe the logistical steps and process that needs to be followed to create and disseminate such surveys.
• Identify how data from these surveys could be used to improve the training online instructors receive.

Topics Covered

• Why should institutions survey online students and faculty who teach online courses? Learn how data can help improve the quality of online programming.
• What are the logistics of conducting such surveys? Learn the steps involved, which institutional offices to work with, and how to conduct the survey and subsequent data analysis.
• What questions should be asked of students and of faculty? Learn topics to cover to ensure meaningful results.
• How can the data could be used? Learn how instructional designers can improve the professional development opportunities available to faculty based on needs identified through survey data.

Audience

This program will benefit:

• Teaching Center Staff
• Assessment Coordinators
• Instructional Designers
• Instructional Technologists
• Program Directors
• Department Chairs
• Faculty
• Assistant/Associate Deans, Deans
• Assistant/Associate Provosts
• Provosts

Product Code: OM19AD